Frequently Asked Questions

We are delighted to bring you a service that is primarily designed to make life easier and affordable.

MyPay provides customer support through various channels, including a helpline, email, and a dedicated support team. You can reach out to them for assistance with any queries or concerns you may have.

Here is the Information:

1660-016-2000 ( Toll Free No. )

Yes, MyPay can be used even if you don't have a traditional bank account. It serves as a standalone digital wallet, allowing you to manage your finances independently.

MyPay offers the convenience of banking services without the need to visit physical branches. It operates 24/7, provides quick access to your funds, and offers a wide range of services right at your fingertips.

You can download the MyPay app from your device's app store or play store, create an account, and set up your wallet by filling required details. It's a user-friendly process, and customer support is available if you encounter any issues.

MyPay primarily focuses on domestic transactions within Nepal. For international transactions, you may need to explore other financial options.

You can load funds into your MyPay wallet using various methods such as bank transfers, or through MyPay agents at physical locations. It's a flexible and hassle-free process.

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