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The charge for the cancellation of airline tickets is not determined by MyPay because MyPay is a ticket seller, not an airline provider. The cancellation fees and policies are set by the airline from which you purchased the ticket. Each airline may have its own cancellation fees, terms, and conditions
The refund policy for airline ticketing can vary depending on the type of ticket you have purchased. Airlines generally offer two main categories of tickets: refundable and non-refundable.
Refundable tickets allow you to receive a refund if you decide to cancel your flight booking. However, there may be conditions and fees associated with the refund process.
The specific refund conditions and fees can vary between airlines and ticket classes.
It's important to carefully read the terms and conditions associated with your refundable ticket to understand the eligibility criteria and any applicable fees.
Non-refundable tickets, as the name suggests, typically do not allow for refunds if you choose to cancel your booking. The fare paid for these tickets is usually considered non-recoverable.
In some cases, airlines may offer the option to make changes to the travel dates or routes for a fee, but a full refund is usually not possible with non-refundable tickets.
If you encounter any problems while booking airline tickets through MyPay and need assistance, you can reach out to their customer support through the following channels:
You can find your ticket as a pdf file at the statement after the successful transaction on your Email.
Please note that the availability of airlines on MyPay may change over time, and new airlines may be added or existing ones may be removed. It's a good practice to check the MyPay app or website flight section for the most up-to-date information regarding the airlines you can book through their platform.
If you're experiencing issues with the MyPay app not working, there could be several reasons for this problem. Here are some steps you can take to troubleshoot the issue: